Returns & Exchanges

At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our dedicated support team is here to assist you with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via the MOZA Help Center or email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare Your Gear

  Carefully repackage your MOZA equipment in its original factory packaging, ensuring all cables, mounting hardware, and manuals are included to avoid restocking fees.

• 3.
  Ship to Service Center

  Affix the provided RMA label to the exterior of your package and ship the item back to our designated regional service center using a trackable shipping method.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware's condition, we will process your refund or dispatch your replacement unit within 5-7 business days.